Retro Eyeworks Warranty
At Retro Eyeworks, we guarantee the quality of our eyewear. If you're unhappy with your glasses, simply return within 60 days or less. No questions asked. Your order will be refunded in full (S/H not included)!
If a screw becomes lose, which rarely happens, we hope that you can easily take care of that at home. If within one year of purchase, however, your Retro Eyeworks frame breaks as result of normal use, just send them back and we will either replace or repair them at no charge. A few examples of things that aren’t normal use include scratched lenses from throwing them in your purse or pocket, accidentally driving over them, stepping or sitting on them, or your dog eating your glasses. But if a hinge break within a year of purchase as a result of opening and closing the readers, we will be happy to issue a replacement.
Our Replacement Procedure
1. Obtain a Return Notice Email by contacting our Customer Service at firstname.lastname@example.org
2. Send your glasses back to us and provide our Customer Service with the Delivery Confirmation Number
3. Once we receive your Delivery Confirmation Number, you will either receive a refund within 48 hours or be sent a replacement